Effective Date: July 23, 2025
At Locks by Shey, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, book appointments or training through GlossGenius, or communicate with us directly.
1. Information We Collect
We may collect and store the following information:
Name, phone number, email address, and mailing address
Appointment and training history
Payment information (collected securely via GlossGenius / Stripe)
Hair and scalp information for consultations and training
Any messages or forms you submit through our website or email
2. How We Use Your Information
We use your personal information to:
Schedule and manage appointments and training
Contact you with updates, confirmations, and reminders
Send promotional content, newsletters, or training information (with your permission)
Improve our services and communication
3. Third-Party Services
We use GlossGenius to securely process your bookings and payments. Your information is protected through their encrypted system and is not shared or sold. Please review GlossGenius's Privacy Policy for further details.
4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including encrypted forms, secure email platforms, and password-protected devices.
5. Your Rights
You may request to:
View, update, or delete your personal information
Opt-out of promotional emails at any time by clicking "unsubscribe" or contacting us directly
6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
📧 sheylocx@gmail.com
